Your privacy matters to us. This Privacy Policy explains exactly what personal data mpo53 collects from players across Indonesia, how it is used, how it is protected, and what rights you hold over your information.
These cards summarise the core principles of how mpo53 handles your data. They do not replace the full policy text — please read all sections carefully.
mpo53 collects only the personal information that is strictly necessary to operate your account, process transactions, verify your identity, and deliver our gaming services. We do not collect data for its own sake.
All data in transit between your device and mpo53 servers is protected by industry-standard TLS/SSL encryption. Stored data is held on access-controlled, encrypted servers. We conduct regular security audits to maintain this standard.
mpo53 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data sharing is limited to the vetted service providers and regulators described in this policy, and only to the extent necessary.
You retain meaningful control over your personal data. You may request access, correction, or deletion of your records at any time by contacting our support team. Marketing communications require your explicit opt-in consent.
We do not keep your data indefinitely. Retention periods are tied to the purpose for which data was collected — account data is held for the duration of your membership plus any legally mandated period thereafter, after which it is securely deleted.
mpo53 operates under an internationally recognised gaming licence and adheres to AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance frameworks. Data handling practices are aligned with those obligations.
In this Privacy Policy, the following terms carry the meanings set out below unless the context otherwise requires:
| Term | Meaning |
|---|---|
| "mpo53" / "We" / "Us" | The internationally licensed entity that owns and operates the mpo53 gaming platform accessible at https://mpo53.app. |
| "Platform" | The mpo53 website, including all pages, subdomains, mobile-optimised versions, and any future applications. |
| "You" / "Player" / "User" | Any individual who accesses the Platform, whether as a registered member or an unregistered visitor. |
| "Personal Data" | Any information that identifies or can reasonably identify a natural person, directly or indirectly — including name, email address, phone number, bank account details, IP address, and device identifiers. |
| "Processing" | Any operation performed on Personal Data — including collection, storage, use, disclosure, transfer, or deletion. |
| "KYC" | Know Your Customer — the identity and age verification process required before certain Platform features can be accessed. |
| "Third Party" | Any entity that is not mpo53 or you — including payment processors, identity verification providers, analytics partners, and regulatory authorities. |
This Privacy Policy applies to all Personal Data collected by mpo53 in connection with:
This policy is intended for players residing in Indonesia and is written in English, consistent with mpo53's international English-language brand positioning. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
mpo53 collects the following categories of Personal Data, depending on how you interact with the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., NIK from KTP, SIM number, or passport number). |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Jakarta, Surabaya, Bandung, Bali). |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records in IDR. |
| Account Data | Username, encrypted password, account balance, bonus history, wagering history, game session records. |
| KYC Verification Data | Photographs or scans of government-issued identity documents, selfie images submitted for liveness checks. |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, time zone (WIB/WITA/WIT), session timestamps. |
| Usage Data | Pages visited, games launched, bet amounts, clickstream data, session duration, referral source. |
| Communications Data | Records of live chat conversations, support tickets, email exchanges, and any other correspondence with mpo53. |
| Marketing Preferences | Your opt-in or opt-out status for promotional communications, preferred notification channels. |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or political opinions, except where this information is voluntarily provided by you in the context of a responsible gaming self-assessment or similar welfare tool.
mpo53 collects Personal Data through the following means:
mpo53 processes your Personal Data only for defined, lawful purposes. The table below summarises those purposes and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of a contract — necessary to provide the Services you have requested. |
| Identity verification (KYC) and age confirmation (21+) | Legal obligation — required under our international gaming licence and AML compliance framework. |
| Processing deposits and withdrawals in IDR | Performance of a contract — necessary to fulfil financial transactions initiated by you. |
| Fraud detection and prevention | Legitimate interests — protecting the Platform, other players, and our business from fraudulent activity. |
| AML monitoring and regulatory reporting | Legal obligation — required under applicable anti-money laundering regulations. |
| Customer support and complaint handling | Performance of a contract / legitimate interests — resolving issues you raise with us. |
| Responsible gaming monitoring | Legitimate interests / legal obligation — identifying signs of problem gambling and applying protective measures. |
| Personalisation and service improvement | Legitimate interests — using aggregated usage data to improve Platform performance and user experience. |
| Direct marketing communications | Consent — only where you have explicitly opted in to receive promotional messages from mpo53. |
Where we rely on legitimate interests as our legal basis, we have assessed that our interests are not overridden by your fundamental rights and freedoms, taking into account the reasonable expectations of users of an online gaming platform.
mpo53 does not sell, rent, or trade your Personal Data. We may share your data with the following categories of third parties, strictly on a need-to-know basis:
mpo53 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and gather aggregated usage analytics. The following types of cookies may be set on your device when you visit the Platform:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — maintaining your login session, remembering your account state, and preventing fraudulent session hijacking. | Session / short-term |
| Functional | Remembering your display preferences, language settings, and previously viewed game categories to personalise your experience. | Up to 12 months |
| Analytics | Collecting aggregated, anonymised data on how users navigate the Platform — pages visited, session length, bounce rates — to help us improve the product. | Up to 24 months |
| Security | Supporting fraud detection and risk-scoring systems by tracking device fingerprints and behavioural signals during your session. | Session / short-term |
Strictly necessary cookies are set automatically and cannot be disabled, as they are essential for Platform security and functionality. You may control functional and analytics cookies through your browser settings. Most modern browsers allow you to refuse, delete, or receive notifications about cookies. Please note that disabling certain cookies may affect the quality of your experience on the Platform.
mpo53 does not use advertising or retargeting cookies, and does not participate in cross-site behavioural advertising networks.
mpo53 retains Personal Data for no longer than is necessary for the purposes for which it was collected, taking into account any legal, regulatory, or contractual retention obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years from account closure, in compliance with AML record-keeping obligations. |
| KYC verification documents | Duration of account plus 5 years from account closure. |
| Financial transaction records (deposits, withdrawals, wagers) | Duration of account plus 5 years from account closure. |
| Customer support correspondence | 3 years from the date of the last communication in each thread. |
| Marketing consent records | Duration of consent plus 2 years following withdrawal of consent. |
| Technical and usage data (logs) | Up to 12 months from the date of collection, after which logs are anonymised or deleted. |
| Cookie and session data | As specified in Clause 7 — ranging from session-only to a maximum of 24 months. |
Following the expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Where anonymisation is used, the resulting data no longer constitutes Personal Data and may be retained indefinitely for statistical and analytical purposes.
mpo53 implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
Despite these measures, no digital system can guarantee absolute security. In the event of a data breach that poses a material risk to your rights and freedoms, mpo53 will notify affected players without undue delay and take immediate remedial action.
As a player on the mpo53 Platform, you hold the following rights over your Personal Data. These rights may be exercised free of charge by contacting our support team using the details in Clause 14:
We will respond to all verified data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, with written notice provided to you. We may require identity verification before processing a request to protect against unauthorised data access.
Please note that certain rights may be limited where exercising them would conflict with mpo53's legal obligations — for example, AML record-keeping requirements may prevent the immediate deletion of financial transaction data.
The mpo53 Platform is strictly intended for adults aged 21 years or older. We do not knowingly collect, process, or store Personal Data relating to any person under the age of 21.
If we discover or are notified that an account has been registered by a person under the age of 21, we will:
If you are a parent or guardian and believe that a person under 21 in your household has registered an account on the Platform, please contact our support team immediately at [email protected]. We also recommend the use of parental control software to prevent minors from accessing gambling websites.
The mpo53 Platform does not contain links to external third-party websites. All navigational links on the Platform direct users to pages within the mpo53 domain (mpo53.app).
In the event that any informational content on the Platform references an external source, mpo53 bears no responsibility for the privacy practices, content, or data handling of any third-party website. We strongly encourage you to review the privacy policy of any external website you choose to visit independently.
Game content delivered through our Platform by third-party studio providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — is governed by mpo53's data handling practices. We do not share your Personal Data with game studios beyond what is technically required to load and operate game sessions.
mpo53 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The "Last updated" date at the top of this page will be revised accordingly whenever material changes are made.
Where changes are material — meaning they meaningfully affect how your Personal Data is processed or what rights you hold — mpo53 will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to your registered email address.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not accept the revised policy, you should cease using the Platform and may request account closure by contacting our support team.
For any questions, concerns, or requests relating to this Privacy Policy or the Personal Data mpo53 holds about you, please contact our Data Support team through the following channels:
To exercise any of the rights described in Clause 10, please submit your request by email with the subject line "Data Rights Request — [Your Username]". We will verify your identity before processing the request and confirm receipt within 3 business days.
For formal legal correspondence — including regulatory enquiries, court orders, or law enforcement requests — please address written notice to the registered legal entity of mpo53, referencing the Platform domain mpo53.app and the specific legal matter in correspondence.
Now that you understand how mpo53 protects your data, discover everything the Platform has to offer — from live sportsbook markets and premium slot titles to immersive live casino tables, Sic Bo, and Dragon Tiger.