mpo53 Terms & Conditions

In these Terms & Conditions, the following expressions shall have the meanings assigned to them below unless the context otherwise requires:

Access to the Platform and use of any Services is strictly conditional upon meeting all of the following eligibility requirements:

• You must be a natural person and a resident of Indonesia aged 21 years or older at the time of registration and at all times during your use of the Platform.
• You must have full legal capacity to enter into a binding agreement under applicable law.
• You must not be accessing the Platform from a jurisdiction in which online gaming is prohibited by applicable law.
• You must not be a current employee, director, officer, or agent of mpo53, nor an immediate family member of any such person.
• You must not have been previously excluded, suspended, or banned from the Platform for any reason.

By registering an Account, you warrant that all eligibility criteria above are met and remain met throughout your use of the Platform. mpo53 accepts no liability for losses arising from ineligible use of the Platform.

To access the full range of Services, you must register an Account by providing accurate, current, and complete information as requested during the registration process. You agree to maintain and promptly update your registration details to keep them accurate and complete at all times.

Each Player may hold only one (1) active Account on the Platform at any given time. The opening of duplicate or multiple Accounts is strictly prohibited. Where duplicate Accounts are identified, mpo53 reserves the right to:

• Immediately close all duplicate Accounts without notice.
• Void all wagers placed through duplicate Accounts.
• Confiscate any Bonus credits or winnings accumulated across duplicate Accounts.
• Permanently ban the Player from the Platform.

mpo53 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason. Account registration is free of charge. mpo53 does not charge any fee for creating or maintaining an Account.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party under any circumstances.

You agree to:

• Use a strong, unique password for your mpo53 Account and change it regularly.
• Log out of your Account after each session, particularly when using shared or public devices.
• Notify mpo53 immediately upon becoming aware of any unauthorised access to or use of your Account.

mpo53 will not be liable for any loss or damage arising from your failure to comply with these security obligations. Any activity conducted through your Account — whether or not authorised by you — is your sole responsibility until you have formally notified mpo53 of a security breach and mpo53 has suspended the Account.

mpo53 accepts deposits via the following payment methods available to Indonesian residents: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), OVO, DANA, GoPay, ShopeePay, and LinkAja.

• Minimum deposit: Rp 10.000 per transaction.
• Maximum deposit: As displayed in the cashier section of your Account at the time of deposit. Limits may vary by payment method and Account tier.
• Deposits are credited to your Account balance in real time upon confirmation from the payment provider.
• mpo53 does not charge any deposit processing fee. Any fees levied by your bank or e-wallet provider are your responsibility.
• All deposits must be made from a payment account held in your own name. Deposits from third-party accounts are not permitted and will be returned where possible, with processing fees deducted.

mpo53 reserves the right to conduct additional verification checks on large deposits or deposits that trigger our fraud monitoring systems. In such cases, access to those funds may be placed on hold pending investigation.

Withdrawal requests are processed to the payment method used for the most recent deposit on the Account, subject to technical availability. Where this is not possible, mpo53 will contact you to agree on an alternative method.

• Minimum withdrawal: Rp 50.000 per transaction.
• Processing time: Under 3 minutes on average for verified Accounts. Withdrawal requests are processed around the clock, including weekends and Indonesian public holidays.
• Accounts must complete KYC verification before their first withdrawal can be processed.
• Withdrawal requests that include Bonus funds are subject to the applicable wagering requirements being met in full before the relevant Bonus-derived winnings can be withdrawn.
• mpo53 reserves the right to request additional documentation for any withdrawal at its discretion as part of AML (Anti-Money Laundering) compliance procedures.
• mpo53 does not charge withdrawal processing fees. Fees imposed by the receiving bank or e-wallet provider are outside mpo53's control and are the Player's responsibility.

mpo53 offers a range of bonuses and promotional offers to eligible Players from time to time. All bonuses are subject to the specific terms published alongside each promotion, in addition to the general bonus conditions set out in this clause.

• Bonuses are credited in Rupiah (IDR) to a Player's Bonus balance and are subject to wagering requirements before they can be converted to withdrawable Funds. The applicable wagering multiplier is stated in each promotion's individual terms.
• Unless stated otherwise in the specific promotion terms, bonuses must be wagered within 7 calendar days of being credited. Any unused bonus balance will expire automatically at the end of this period.
• Bonuses are non-transferable and may not be exchanged for cash except where the applicable wagering requirements have been met in full.
• mpo53 reserves the right to amend, suspend, or withdraw any bonus or promotional offer at any time and without prior notice. Players will be notified of any material changes to ongoing promotions.
• The abuse of bonuses — including but not limited to the opening of multiple Accounts to claim bonuses repeatedly, structured low-risk wagering ("bonus hunting"), or collusion — will result in the immediate forfeiture of all Bonus balances and associated winnings, and may lead to permanent Account closure.
• Seasonal promotions aligned with Indonesian cultural events (Ramadhan, Idul Fitri, Imlek, Indonesian Independence Day, and others) are subject to the same general bonus conditions unless specifically stated otherwise.

All bets placed on the Platform are subject to the specific game rules and betting rules applicable to the relevant product. Players are advised to review the game-specific rules available within each product lobby before placing a wager.

• All bets are final once confirmed by the Platform. Confirmed bets cannot be cancelled, amended, or reversed by the Player.
• mpo53 reserves the right to void any bet that was placed as a result of a technical error, manifest pricing error, or system malfunction. In such cases, the original stake will be returned to the Player's Account.
• For sportsbook products — including match-result markets, mix parlay (accumulator) tickets, and Asian handicap (voor bola) markets — bets are settled in accordance with the official result of the relevant sporting event as reported by the recognised governing body.
• Maximum bet limits apply across all products. Current limits are displayed in the relevant game interface at the time of wagering and may be adjusted by mpo53 at any time.
• mpo53 does not accept bets from Accounts that are under investigation, suspended, or have outstanding KYC requirements.

Players must not engage in any conduct that mpo53 reasonably considers to be harmful, fraudulent, or in violation of these Terms & Conditions. Prohibited conduct includes, but is not limited to:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit game mechanics, or circumvent Platform security measures.
• Engaging in match-fixing, collusion with other Players, or any form of organised fraud affecting game outcomes or betting markets.
• Exploiting technical errors, software bugs, or platform malfunctions to obtain an unfair advantage, regardless of whether the exploit was discovered accidentally or intentionally.
• Attempting to launder money or use the Platform for any other unlawful financial activity.
• Providing false or misleading information during registration, KYC verification, or any other interaction with mpo53.
• Allowing or facilitating access to your Account by any third party, including through account-sharing arrangements.

Where mpo53 determines that prohibited conduct has occurred, mpo53 reserves the right to immediately suspend or permanently close the Account, void all affected bets and transactions, and recover any funds obtained as a result of the prohibited conduct. mpo53 may also report the matter to relevant authorities where the conduct constitutes a criminal offence.

mpo53 is committed to promoting safe, responsible, and sustainable gaming. We believe that gambling should be an enjoyable leisure activity and should never be viewed as a source of income or a solution to financial difficulties.

The following tools are available to all registered Players and can be activated by contacting our support team:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending.
• Session Time Reminders: Receive on-screen notifications when you have been playing continuously for a set duration.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for the duration of the exclusion period.
• Reality Check: Enable periodic pop-ups showing your session duration and net gaming activity.

If you are concerned about your gambling habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance and support resources. You may also contact our 24/7 Indonesian-speaking support team directly for confidential assistance.

To the fullest extent permitted by applicable law, mpo53 excludes all liability for:

• Any loss of profits, revenue, data, or goodwill, whether arising directly or indirectly from your use of the Platform.
• Any interruption, suspension, or termination of the Services, whether caused by scheduled maintenance, technical failure, force majeure, or any other circumstance beyond mpo53's reasonable control.
• Any loss arising from your reliance on information published on the Platform, including odds, statistics, or promotional materials.
• Any unauthorised access to your Account resulting from your failure to maintain adequate security over your credentials.

Nothing in these Terms & Conditions excludes or limits mpo53's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

In all other cases, mpo53's aggregate liability to you in connection with these Terms & Conditions shall not exceed the total amount of Funds deposited into your Account in the 30 calendar days immediately preceding the event giving rise to the claim.

All content on the Platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of mpo53 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not permit you to:

• Reproduce, distribute, publicly display, or create derivative works from any Platform content without mpo53's prior written consent.
• Use any data mining, scraping, or automated data collection tools on the Platform.
• Frame or mirror any portion of the Platform on any other website or digital service.

Any unauthorised use of Platform content will terminate the licence granted above and may constitute an infringement of mpo53's intellectual property rights.

mpo53 collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms & Conditions. By registering an Account, you consent to the collection and use of your personal data as described in that policy.

Personal data collected during registration and KYC verification is used solely for account management, fraud prevention, AML compliance, and the delivery of Services. mpo53 does not sell personal data to third parties. Data may be shared with licensed payment processors, identity verification providers, and regulatory authorities where required by law.

You have the right to request access to, correction of, or deletion of your personal data held by mpo53 at any time by contacting our support team. Certain data retention obligations imposed by law may prevent the immediate deletion of some records.

mpo53 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, mpo53 will notify registered Players by posting a notice on the Platform homepage and, where practicable, by email to the address registered on the Account.

Your continued use of the Platform following the publication of any amended Terms & Conditions constitutes your acceptance of those amendments. If you do not agree to the amended terms, you must immediately cease using the Platform and close your Account. The "Last updated" date at the top of this page reflects the date of the most recent revision.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which mpo53 holds its international gaming licence.

Any dispute arising from these Terms & Conditions that cannot be resolved by negotiation between the parties shall be submitted to binding arbitration in accordance with the rules of a recognised international arbitration institution, to be conducted in English. The arbitral award shall be final and binding on both parties.

Nothing in this clause prevents either party from seeking urgent interlocutory relief from a court of competent jurisdiction where such relief is necessary to prevent irreparable harm pending arbitration.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the Platform, please contact the mpo53 support team through the following channels:

• Live Chat: Available 24/7 via the support widget on the Platform. Our Indonesian-speaking agents typically respond within two minutes.
• Email: [email protected] — responses within 24 hours during business days (WIB).

For responsible gaming queries — including requests to activate deposit limits, session reminders, or self-exclusion — please visit the Responsible Gaming page or contact our support team directly. These requests are handled with full confidentiality and prioritised above standard support queues.

For legal correspondence, please direct all formal notices to the registered legal address of the mpo53 operating entity, details of which are available upon written request to [email protected].